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Privacy Policy

CHIEF's Privacy & Security Policy

Simply Put

  • We don't spam.
  • Your personal information stays put; except as set forth in this policy. We don't distribute it to third parties.
  • Ordering from is safe and secure: We use industry-standard encryption technologies and physical security measures to protect your personal and financial information.
  • Browsing and ordering via will not result in your computer getting infected by spyware, adware or viruses.
  • We do not phish, pharm or participate in any illicit or identity theft activities, whether or not they start with "ph".
  • will never ask for your Social Security Number.
  • All CHIEF email newsletters and fax promotions include unsubscribe instructions. Again, except as set forth in this policy, we don't distribute your email address, fax number, or any other information to third parties.

If at any time you have a complaint or concern about CHIEF, please contact us.

Contact Information

This is the website of CHIEF.

Our postal address is:

2121-E Distribution Center Dr
Charlotte, NC 28269

We can be reached via email at this address or you can reach us by telephone at (888) 588-8569 from 8 a.m. - 7 p.m. E.T., Mon. - Fri..


 Geo Trust 

We always use industry-standard encryption technologies when transferring and receiving consumer data exchanged with our site. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. For more information, see How We Protect You & Prevent Credit Card Fraud.

What We Track & What We Don't Track

For each visitor to our Web page, our Web server automatically recognizes only the consumer's domain name, but not the email address (where possible).

We collect aggregate information on what pages consumers access or visit, information volunteered by the consumer, such as contact requests or on-line orders.

How We Use Contact Information 

The information we collect is used to notify consumers about issues with his or her order or if they have opted in to our newsletter, updates to our Website.

If another entity acquires us or substantially all of our assets, the personally identifiable information and non-personally identifiable information we have about you will be transferred to and used by this acquiring entity. Also, if any bankruptcy or reorganization proceeding is brought by or against us, all such information may be considered an asset of ours and as such, may be sold or transferred to third parties.

When we offer contests, promotions or feedback surveys, you may be required to provide certain personal information in order to participate. In these cases, we will give you the choice not to receive email messages or other communications from us regarding our products, services, contests, and promotions. We may use your contact information to reach you about the sweepstakes or contest.

If you do not want to receive email from us in the future, please let us know by sending us email at the above address.

With respect to cookies: We use cookies to record session information, such as items that consumers add to their shopping cart. To purchase off of our Website, the user must enable cookies. Third party vendors, including Google, use cookies to serve ads based on a user's prior visits to your website. Users may opt out of Google's use of cookies by visiting the Google advertising opt-out page.

If you supply us with your postal address on-line you may receive periodic mailings from us with information on new products and services or upcoming events. If you do not wish to receive such mailings, please let us know by calling us at the number provided above or by emailing us at the above address.

Persons who supply us with their telephone number(s) online might receive telephone contact from us in regards to an order, quote or catalog request.

We partner with FetchBack to serve ads and/or collect information when you visit our website. FetchBack may use cookies or web beacons to collect on-personally identifiable information such as IP Address, pages viewed, and if a conversion occurred during your visit to this website in order to help show advertisements on other websites likely to be more interesting to you. To learn more about this "behavioral advertising" practice or to opt-out of this use of your anonymous information, you can visit: NAI Opt Out Page or the FetchBack Opt Out Page.

Updates to Privacy Policy 

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will post the policy changes to our Website to notify you of these changes. Any changes will be effective immediately upon posting of the revised policy. If you are concerned about how your information is used, you should check back at our Website periodically (we will maintain a last-updated date at the bottom of this web page). WHEN YOU USE OUR SERVICES, YOU AGREE TO THIS POLICY. IF YOU DO NOT AGREE TO THIS POLICY, OR TO ANY CHANGES WE SUBSEQUENTLY MAKE, IMMEDIATELY STOP USING OUR SERVICES.

How You Can Access or Update Your Information

Upon request we provide site visitors with access to transaction information (e.g., dates on which customers made purchases, amounts and types of purchases) that we maintain about them.

Consumers can access this information by writing to us at 2121-E Distribution Center Dr, Charlotte, NC 28269.

Consumers can have this information corrected by calling us at (888) 588-8569 from 8 a.m. - 7 p.m. E.T., Mon. - Fri.. 

If You Would Like to File a Complaint

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number, The DMA's Committee on Ethical Business Practices at, state or local chapters of the Better Business Bureau, state or local consumer protection office, The Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at